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NRRT 625 - Communication/Conflict Management in Tourism

  • 2 credits
View available sections

This course will improve your understanding of managerial communication skills, negotiation tools, and their implications for effective organizational communication and management of potential conflicts faced by managers in the tourism industry.

Prerequisite

Graduate standing. Offered only as an online course. This is a partial semester course.; Must be enrolled in one of the following Levels: Graduate (GR) OR Professional (PR)

Textbooks and Materials

Please check the CSU Bookstore for textbook information. Textbook listings are available at the CSU Bookstore about 3 weeks prior to the start of the term.

Instructors

Stuart Cottrell
Stuart Cottrell

9704917074 | stuart.cottrell@colostate.edu

Stuart Cottrell is a Professor in the Department of Human Dimensions of Natural Resources at CSU and coordinator of the undergraduate concentration in Global Tourism. He teaches courses in ecotourism, sustainable tourism development, and tourism research. His research focus includes sustainable tourism development, travel and tourism behavior, visitor impact management, and decision-making in travel and tourism. Research projects involve monitoring the socio-cultural impacts of sustainable tourism development in Europe’s protected areas in Bulgaria, Estonia, Finland, Romania, Poland, and Sweden. One of the highlights of Dr. Cottrell’s teaching involves the monitoring of diseased corals and volunteer based conservation projects for an NGO in the Bahamas. Stu’s passion is sailing. Early in his career, Stu was Program Director of the Florida National High Adventure Sea Base, a marine aquatic program with the Boy Scouts of America in the Florida Keys. He has also run his own sailing charters as a business owner. Currently Stu is a proud owner of a 50-foot classic sailboat with many new waters he looks forward to crossing in the future.